Privacy Policy

Hotel Laleh (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when you visit our website or stay at our property.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and reservation details when you book a stay or contact us.
Technical Information: Browser type, device information, IP address, and website usage through cookies or analytics tools.
Communication Data: Any messages, feedback, or inquiries you send us through our website or email.

2. How We Use Your Information

We use your information to:

Process and confirm reservations
Respond to inquiries and provide customer service
Improve our website and guest experience
Send updates, offers, or news (only if you’ve opted in)
Comply with legal obligations and prevent fraud

3. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not work properly without them.

4. Data Sharing

We do not sell or rent your personal data. We may share information only with:

Service providers who help us operate the website or manage bookings
Legal authorities when required by law

5. Data Security

We use reasonable administrative and technical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@hotellaleh.com. You can also opt out of marketing emails at any time by clicking “unsubscribe.”

7. Third-Party Links

Our site may contain links to other websites (for example, booking platforms or nearby attractions). We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the updated date.

This page is non-commercial, does not present a real product or service, and is a part of a study assignment.